HELP CENTRE

Making Solo Alert Work for You

Personalise Solo Alert to fit your lifestyle.

Discover simple ways to choose the right check-ins, build confidence using the app and make Solo Alert work naturally around your daily routine.

 

Everything you need to get the most from Solo Alert.

From setting up your first check-in to managing your Safety Circle, our Help Centre provides simple guides, answers and tips to help you feel confident using Solo Alert.

Everyone’s routine is different, which is why Solo Alert is designed to be flexible. Choose the check-ins that suit your lifestyle, and stay connected to the people who matter most.

Find the information you need and discover simple ways to make Solo Alert part of your everyday routine.

 

Getting Started

Set up Solo Alert with confidence.

Learn how to create your account, choose your check-in schedule, set up your Safety Circle and start using Solo Alert as part of your everyday routine.

 

Phone Settings

A few simple phone settings can help Solo Alert work at its best.

Learn how to manage notifications, battery settings and permissions on your device so your check-in reminders arrive when you need them.

 

Frequently asked questions

Find answers to common questions about Solo Alert, how it works, who it’s designed for and how it supports independent living.

Learn more about check-ins, your Safety Circle, privacy, subscriptions and how Solo Alert provides reassurance without monitoring, tracking or wearables.